Legal
Privacy Policy
Last updated: January 2025 · Effective date: January 1, 2025
Styled by Anahita ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website styledbyanahita.in or make a purchase from us. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
1Information We Collect
Information You Give Us
When you place an order, create an account, or contact us, we collect your name, phone number, email address, shipping address, and payment information. For OTP-based login, we collect your phone number to verify your identity.
Information We Collect Automatically
When you browse our website, we automatically collect certain information such as your IP address, browser type, device information, pages visited, and the time and date of your visit. We use cookies and similar tracking technologies to enhance your experience.
Information from Third Parties
We may receive information about you from our payment partners (Razorpay, PayU), logistics partners (Delhivery, BlueDart), and analytics services (Google Analytics) to help us improve our services.
2How We Use Your Information
Order Processing
We use your personal information to process and fulfil your orders, send order confirmations and shipping updates via WhatsApp and email, and handle returns and exchanges.
Communication
We send you transactional messages (order updates, OTP codes) and, with your consent, promotional communications about new collections, sales, and artisan stories. You can unsubscribe from marketing emails at any time.
Improving Our Services
We analyse browsing patterns and purchase history to personalise your shopping experience, improve our website, and develop new features.
Legal Compliance
We may use your information to comply with applicable laws, respond to legal requests, and protect the rights and safety of Styled by Anahita, our customers, and others.
3Sharing Your Information
Service Providers
We share your information with trusted third-party service providers who help us operate our business — including payment processors, shipping partners, SMS/WhatsApp service providers, and cloud hosting services. These providers are contractually obligated to keep your information confidential.
Legal Requirements
We may disclose your information if required by law, court order, or government authority, or when we believe disclosure is necessary to protect our rights or the safety of others.
We Never Sell Your Data
We do not sell, rent, or trade your personal information to any third party for their marketing purposes. Your data is yours.
4Cookies & Tracking
What We Use
We use essential cookies (required for the website to function), functional cookies (to remember your preferences like dark mode and cart items), and analytics cookies (to understand how visitors use our site).
Your Choices
You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website, such as keeping items in your cart.
5Data Security
How We Protect Your Data
We implement industry-standard security measures including SSL/TLS encryption for all data in transit, secure storage of payment information (we never store full card numbers), and regular security audits.
Breach Notification
In the unlikely event of a data breach that affects your personal information, we will notify you within 72 hours via email and/or SMS, in accordance with applicable Indian data protection regulations.
6Your Rights
Access & Correction
You have the right to access the personal information we hold about you and request corrections if it is inaccurate. You can update most of your information directly in your account profile.
Deletion
You can request deletion of your account and associated personal data by contacting us at privacy@styledbyanahita.in. We will process your request within 30 days, subject to any legal obligations to retain certain records.
Data Portability
You can request a copy of your personal data in a machine-readable format by writing to us. We will provide it within 30 days.
Opt-Out
You can opt out of marketing communications at any time by clicking the unsubscribe link in any email, WhatsApp-ing 'STOP' to our business number, or updating your preferences in your account.
7Children's Privacy
Age Restriction
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
8Changes to This Policy
Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of significant changes via email or a prominent notice on our website. Your continued use of our services after such changes constitutes acceptance of the updated policy.
Contact Our Privacy Team
For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us:
Also read our
Terms of Service →