Help
Returns & Exchanges
If something isn't right, you can request a return or exchange within 7 days of delivery.
Last updated: October 2026
Return & exchange window
You can request a return or exchange within 7 days of delivery.
Eligibility
- Items must be unused, unwashed and unaltered, with all original tags and packaging.
- Items marked as non-returnable on the product page (for example, customised or altered pieces and some sale items) cannot be returned or exchanged.
- Exchanges are subject to availability of the size or item you'd like.
How to request a return or exchange
- Message us on WhatsApp at +91 87663 56648 or email info@styledbyanahita.com.
- Share your order number, the item(s) you'd like to return or exchange, and the reason. Photos help, especially for damaged or incorrect items.
- We'll confirm the next steps and how to send the item back to us.
Damaged, defective or wrong item
If you receive a damaged, defective or incorrect item, please let us know as soon as possible (ideally within 48 hours of delivery) with photos and your order number. We’ll arrange a replacement or refund.
Refunds
- Once your return is received and checked, we process the refund within 5–7 business days.
- Prepaid orders are refunded to the original payment method.
- Cash on Delivery orders are refunded by bank transfer — we'll ask for your bank details when confirming the return.
- Your bank or payment provider may take a little additional time to show the credit.
Cancellations
If you need to cancel an order, contact us as soon as possible. If the order hasn’t been dispatched yet, we’ll do our best to cancel it; prepaid amounts for cancelled orders are refunded to the original payment method.
See also our Shipping Policy and FAQs.
